Returns & Exchanges
At Republic of Florence, we want you to be completely satisfied with your purchase. If your handcrafted leather piece isn't quite right, you can return or exchange it within 30 days of delivery provided it is in its original, unused condition.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the protective dust bag is included to prevent damage.
Label and Ship
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our artisans inspect the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing